Why silk pillowcase over cotton pillowcase?

Sleeping on silk doesn’t just make you feel more elegant it actually has real benefits over cotton pillowcases. Your facial skin is the most delicate skin and Silky Dreams pillowcases allow your facial skin to glide along your pillowcase when sleeping, whereas cotton scratches and tugs on delicate facial skin, which can result in premature stretching and sleep-creases: plus it is a breeding ground for bacteria.

Why silk pillowcase over satin pillowcase?

Silky Dreams pillowcases are made from a natural fiber produced from silkworms and satin is a man-made material with a mixture of satin, nylon and polyester. Synthetic satin is a poor petroleum-based substitute for real silk and tends not to breathe as easily as a natural silk does. We believe you deserve the real thing!

When will I receive my order?

We understand how it feels after you purchase a product online; you want it right away. We try our best to ship out our customers’ orders same day but sometimes we may need 24 hours to process your order from when you make your purchase. All orders are expected to arrive within 2-5 business days. Please consider any holidays that might impact delivery times. Rest assured, Silky Dreams team is doing everything in our power to get your order to you as soon as possible!

How do I modify my order?

We do our best to get your order to you as quick as possible and we can always modify your order if it hasn’t left our warehouse. For all changes, please contact our Silky Dreams team by email: support@silkydreams.com  

How can I track my order?

We are transparent with our process and provide our customers with detailed information regarding the delivery of their package every inch of the way. If you provide your email and/or phone number during checkout you will receive an order confirmation, order shipped, and order delivered email and/or text. If you have not received an email or text, please contact our Silky Dreams team by email: support@silkydreams.com 

What is your return or exchange policy?

We value our customers and want to make sure each customer experience is nothing short of perfect. If you receive a damaged or faulty item, please contact us within 5 days of delivery for a replacement. 

If you are not satisfied with your Silky Dreams product, we proudly offer a 30-night money back guarantee on all Silky Dreams products. If you didn’t love a product for any reason, please reach out to our Silky Dreams team at support@silkydreams.com and we’ll address any questions or concerns. We care about our customers and want you to be happy.

How do I reach your customer care team?

For customer service inquiries, please e-mail: support@silkydreams.com  

We answer emails 24 hours a day, 7 days a week, including most holidays!